TREASURES BUILT FOR ARTISTS AND CREATIVE HEADS | FREE SHIPPING

Refund/Return Policy

Returns: We only accept returns when you receive a defected or wrong product.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at dpotli@hotmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at dpotli@hotmail.com.


Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please note that If the parcel is open while you receive, please reject the delivery OR contact us immediately with proper images or video.


Exceptions / non-returnable items: Unfortunately, we cannot accept returns on sale items, gift cards, or personalized/custom made products.


Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.